What are the cancellation policies and how can I change mine?

Cancellation policies determine the guest’s refund in the rare event that they cancel a booking.

They range from relaxed to super strict policies, although we never refer to them as such with guests.

Go to
Booking policies and Guest cancellation policy to see the policies available.


How do I change my cancellation policy?

Go to Booking policies, scroll to Guest cancellation policy and choose the one that works best for you.

When you select a policy, you’ll see the full details of how it works.

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