How can we help you?
Owner Help Site
Important: The spread of COVID-19 may be impacting your travel plans. To change your travel dates, please contact the owner. We’re doing everything we can to adapt to the rapidly changing government advice and travel restrictions. As such, we are taking steps in these unprecedented circumstances to provide more flexibility to travellers. Visit our help centre to see your options: About the coronavirus outbreak (COVID-19)

Why is it important to respond within 24 hours?

Travelers are more likely to book when they receive a fast response to their inquiries. So we’ve provided a 24-hour window for you to send a response. But do aim for a quicker reply - responding within six hours doubles your chances of a booking.

Boost your place in the search results

Your response rate is the biggest factor affecting your position in the search results. So maintaining a good response rate means that more travelers can easily find your property.


 
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