What if the property owner/manager asks me to pay in a different way?

If the property has a Payment Protection stamp

To be covered by Payment Protection you must pay through our website


  • The Payment Protection policy only applies to bookings and payments made through our website. 
  • Check the web address starts with https://www.holidaylettings.co.uk/ before entering any bank details.
  • We’ll never ask for payment via wire transfer or into a Holiday Lettings bank account. If you're asked to make an electronic transfer into an account that has the name 'Holiday Lettings' attached to it, please let us know immediately.

If you can’t pay for the property through our website

If the owner doesn’t offer online booking you’ll need to pay them directly. They will still be able to offer a secure form of payment, but you won’t be covered by Payment Protection. You’ll need to contact them directly to book.

If you’ve got any concerns about whether your booking is safe, contact us. 

See more
How do I know by booking is safe?

What is Payment Protection?

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