Important: The spread of COVID-19 may be impacting your travel plans. To change your travel dates, please contact the owner. We’re doing everything we can to adapt to the rapidly changing government advice and travel restrictions. As such, we are taking steps in these unprecedented circumstances to provide more flexibility to travellers. Visit our help centre to see your options: About the coronavirus outbreak (COVID-19)

What are the cancellation policies and how can I change mine?

Cancellation policies determine the guest’s refund in the rare event that they cancel a booking.

They range from relaxed to super strict policies, although we never refer to them as such with guests.

Go to
Booking policies and Guest cancellation policy to see the policies available.


How do I change my cancellation policy?

Go to Booking policies, scroll to Guest cancellation policy and choose the one that works best for you.

When you select a policy, you’ll see the full details of how it works.

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